Terms of Service

Last Updated: July 2026

Welcome to Grey Objects. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms govern your use of the Grey Objects website and the purchase of our products. By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Products

We strive to display our products, materials, and colours as accurately as possible. However, slight variations may occur due to differences in screen settings, photography, lighting, and the handmade nature of certain products.

Many of our products are made from reclaimed, upcycled, or naturally varying materials. Small differences in texture, finish, stitching, or colour are part of their character and should not be considered defects.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to modify prices without prior notice. Orders are confirmed only after payment has been successfully received.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, misuse, pricing errors, or product availability issues.

If an order is cancelled after payment has been made, a full refund will be issued.

5. Shipping

Shipping timelines are outlined in our Shipping Policy.

Delivery estimates are approximate and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.

6. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Unless otherwise stated, all sales are final. Returns or refunds are only available where a product is materially different from what was advertised or arrives damaged during transit.

7. Intellectual Property

All content on this website—including photographs, product designs, graphics, text, logos, branding, and artwork—is the property of Grey Objects and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Interfere with the operation or security of the website.
• Submit false or misleading information.
• Attempt to gain unauthorized access to our systems.

9. Limitation of Liability

To the maximum extent permitted by law, Grey Objects shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

12. Contact

For any questions regarding these Terms of Service, please contact us at:

Grey Objects
Email: hello@greyobjects.com (replace if different)